Privacy Policy

Lovelyza respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our store.

1. Information we collect

When you interact with our store, we may collect:

  • Contact details (name, email, phone number)
  • Shipping and billing information
  • Order details and purchase history
  • Payment details (processed securely by payment providers; we do not store full card numbers)
  • Device and usage data (IP address, browser type, pages visited)
  • Cookies and similar technologies

2. How we use your information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Prevent fraud and improve security
  • Improve our store and customer experience
  • Send transactional messages about your order
  • Send marketing messages where permitted and/or with your consent

3. Sharing your information

We may share information with trusted third parties needed to operate our store, such as:

  • E-commerce platform and hosting services
  • Payment processors
  • Shipping carriers and fulfillment partners
  • Analytics and marketing providers

We do not sell your personal information in the ordinary sense. In some cases, we may share limited information with advertising/analytics partners to measure performance and improve campaigns, subject to your cookie preferences where applicable.

4. Cookies

Cookies help our store function properly, remember preferences, and understand website traffic. Some third-party services (such as embedded videos) may set their own cookies. You can manage cookies through your browser settings and, where available, our cookie consent tools.

5. Data security

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, but we work to protect your data.

6. Your rights

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information.

To request assistance, contact us at support@lovelyza.com.

7. Updates

We may update this Privacy Policy from time to time. We recommend reviewing it periodically.

Support: support@lovelyza.com